Shipping & Returns
Premier Aerospace Services & Technology, Inc. (PAST) Shipping & Returns policies.
Shipping charges are as shown during checkout. Additional duties, taxes and surcharges applied after shipment will remain the customer's responsibility and will be billed upon receipt from carrier. Failure to settle additional charges will result in suspension of purchasing privileges and possible legal action.
PAST preferred carrier:
The primary carrier authorized by PAST is United Parcel Service (UPS) - Ground. Customers may choose to arrange shipping via another carrier by calling our sales office and placing their order by phone. Use of a different carrier can result in delay of shipment and is the full responsibility of the customer.
If a customer needs to return any item they must first obtain a Return Merchandise Authorization (RMA) number from the PAST sales department. The part must be in new condition and unaltered (examples of alterations: added paint, drilled holes, cut material, added material(s), etc.). Original shipment charges will remain the customer's responsibility and PAST reserves the right to waive the return shipping cost on an order by order basis which will be determined at the time of the RMA issuance.
Items returned outside of the first thirty (30) days from the invoice date may be subject to a restocking fee up to the purchase price. PAST reserves the right to waive the restocking fee on an item by item basis.
- Within two weeks of order 10% or $75.00 whichever is greater.
- Greater than two weeks 20% or $150.00 whichever is greater.
PAST retains the right to change and adjust this on a case by case.
Any part that has received a RMA and is received at our facility within thirty (30) days from the invoice date will be eligible for a full refund of the purchase price provided the condition is original as determined by our receiving inspection department. Items returned outside the thirty (30) days from invoice date window shall be eligible for a refund of purchase price minus any restocking fees incurred.
Actual shipping charges will apply. An additional 25% beyond your order amount will be secured upon order placement however no payment will be captured until your order is ready to ship. This part will drop ship from Jeannette Pennsylvania and once the actual shipping cost has been determined you will be contacted with that amount and no parts will ship until you have agreed and payment in full is secured.